Font size:
Print
Project NAMAN
Context:
The Indian Army recently launched the first phase of Project NAMAN, a significant initiative aimed at enhancing support and services for Defence Pensioners, Veterans, and their families.
More on News:
- Project NAMAN focuses on implementing SPARSH (System for Pension Administration Raksha), a digital pension system designed to streamline pension processes for Defence Pensioners.
- This initiative addresses the critical need for accessible facilitation points for Veterans and Next of Kin (NOK) across the country.
Key Highlights:
- Establishment of Common Service Centres (CSCs): In the first phase, 14 CSCs have been established at key locations across India.
-
- Including New Delhi, Jalandhar, Leh, Dehradun, Lucknow, Jodhpur etc.
- These centres provide SPARSH-enabled pension services, Government to Citizen (G2C) services, and Business to Consumer (B2C) services, all at a single, convenient location.
-
- Tripartite Memorandum of Understanding (MoU): The project is enabled through a tripartite MoU signed in September 2023.
-
- A collaboration between the Indian Army’s Directorate of Indian Army Veterans, Common Service Centre (CSC) e-Governance India Limited, and HDFC Bank Limited.
-
- Expansion Plans: The project is set to expand significantly, with plans to establish approximately 200 centres nationwide over the next 2-3 years.
- Infrastructure and Management: HDFC Bank has provided the necessary IT infrastructure for operationalising the CSCs, while local military stations have contributed essential physical infrastructure and facilities.
-
- Each CSC is managed by a Village Level Entrepreneur (VLE), selected from among the veterans or NOKs by the respective Local Military Authorities (LMAs).
-
These VLEs are onboarded by CSC e-Governance India Limited and receive comprehensive training to deliver the required services.