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Video Relay Service (VRS)
Context:
The Indian Sign Language Research and Training Centre (ISLRTC), under the Department of Empowerment of Persons with Disabilities (DEPwD), Ministry of Social Justice and Empowerment, has integrated Video Relay Service (VRS) into the National Helpline Number (14456).
Key Highlights
- Launch Event: The virtual launch was attended by around 100 participants, including staff and students from ISLRTC.
- Purpose: The integration of VRS enables deaf individuals to connect with hearing persons, including government offices, emergency services, and service providers, through real-time interpretation in Indian Sign Language (ISL).
- Impact: This service enhances communication accessibility, and inclusivity, and promotes equal opportunities for the deaf community across India.
- Ease of Access: The VRS can be accessed quickly by scanning a QR code provided for easy connectivity.