This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signature/s to make the terms of this policy/terms and conditions binding.
Your Privacy matters to us. Divyam Educom Private Limited (registered under the Companies Act, 1956) [hereinafter, “Our Company”] is a private limited Company and operate under the Trade Name of “The Study – an Institute for IAS” [hereinafter, “The Study”]. At Our Company, data protection is a matter of trust and your privacy is very important to us. We at Our Company are committed to the need for appropriate protection and management of any “personal information” that you share with us. We use your “personal information” only in the manner set out in this Privacy Policy. Please read this privacy policy to learn more about our information gathering and usage of the gathered information practices.
At Our Company, we are extremely proud of our commitment to protect your privacy. We value your trust in us. We work hard to earn your confidence so that you can enthusiastically use our services and recommend your friends and family to participate in dealing with us. Please read the following policy to understand how your personal information will be treated as you make full use of our Site.
In general, you can visit the Site/Our Application without having to provide your personal information during which time you remain anonymous and at no time can we identify you unless you have an account on the Site/Our Application and log in with your user name and password. Once you provide your personal information, you are no more anonymous to us. The personal information that we collect is to identify you and to ensure that we provide you with the correct feedback as well as access to our services, that you require for performance in various tests, thus, to help you get superior quality educational feedback as well as avail our services without any hassle. The information collected enables us to give you convenient access to our services, offerings and products, and may help us tailor your educational experience.
The information that we collect is to provide efficient services to you. You share your details like your name, email address, and other personal information like contact details to use certain features of our Site/ Our Application. We also may ask for this information at other times, such as when you enter contests or other promotions sponsored by us and/or our partners or seek any enquiry or technical support from us etc. If you use a feature that requires payment of a fee, we collect your credit card data or payment account information. When you use one of our paid products, we track the web pages, and information that has been accessed by you, and store it on our servers. This enables us to track items that you have completed, and those that you need to see.
Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about your web site activity. Some cookies and other technologies may serve to recall personal information previously indicated by a web user. It is on you to set most browsers to notify if you receive a cookie, or if you may choose to block cookies from your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the web site and some sections of the site would not work.
When you access our website, the server automatically records information that your browser sends us. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
Other than the above mentioned sharing of data related to credit card information, we only share personal information with other companies or individuals outside of Our Company in the following limited circumstances:
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, enforce applicable terms of use, detect, prevent, or otherwise address fraud, security or technical issues, or protect against imminent harm to the rights, property or safety of Our Company, its users or the public as required or permitted by law.
Currently, we plan to retain user data while an account is active and for at least three years afterwards. We may alter this practice according to legal and business requirements.
Our Company welcomes your comments regarding this privacy statement at the contact address given at the website. Should there be any concerns about contravention of this Privacy Policy, Our Company will employ all commercially reasonable efforts to address the same.
Fee once paid will not be refunded or adjusted to another Course.
No cancellation requests will be entertained.
We usually ship the product within 2 working days after receiving the order. Please wait for 5-7 days for Courier to reach you.