This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signature/s to make the terms of this policy/terms and conditions binding.

Your Privacy matters to us. Divyam Educom Private Limited (registered under the Companies Act, 1956) [hereinafter, “Our Company”] is a private limited Company and operate under the Trade Name of “The Study – an Institute for IAS” [hereinafter, “The Study”]. At Our Company, data protection is a matter of trust and your privacy is very important to us. We at Our Company are committed to the need for appropriate protection and management of any “personal information” that you share with us. We use your “personal information” only in the manner set out in this Privacy Policy. Please read this privacy policy to learn more about our information gathering and usage of the gathered information practices.

"Personal Information" may mean any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical and virtual addresses like an email address or any other contact information, that we may require.

The privacy practices of this statement apply to our services available under the domain and sub-domains of “www.thestudyias.net” (hereinafter, “Site”), Our Mobile and Web-Applications “The Study by Manikant Singh” (hereinafter “Our Application”) and apply generally to our parent, affiliates, subsidiaries or joint venture websites, inclusive of, but not limited to, Our YouTube Channel, Instagram Id, Facebook Id and Page, LinkedIn Id, Twitter Account, etc. By visiting the Site or any of the Application/Webpage/YouTube Page/Facebook Page/Instagram Id/Twitter Account/LinkedIn Account you agree to be bound by the terms and conditions of this Privacy Policy.

This Privacy Policy explains how Our Company gathers personal information, classified as mandatory or optional as part of the normal operation of our services; and uses, discloses and/or protects such information through the Site. This detailed privacy policy enables you to take informed decisions in dealings with us. Our parent, subsidiaries and joint ventures operate under this privacy practices subject to the requirements of applicable law.

By visiting our Site or registering with The Study or installing Our Application, you acknowledge your acceptance of the terms of this Privacy Policy, expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy and that any personal information provided by you through Our Application or Site is provided under a lawful contract.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically

At Our Company, we are extremely proud of our commitment to protect your privacy. We value your trust in us. We work hard to earn your confidence so that you can enthusiastically use our services and recommend your friends and family to participate in dealing with us. Please read the following policy to understand how your personal information will be treated as you make full use of our Site.

In general, you can visit the Site/Our Application without having to provide your personal information during which time you remain anonymous and at no time can we identify you unless you have an account on the Site/Our Application and log in with your user name and password. Once you provide your personal information, you are no more anonymous to us. The personal information that we collect is to identify you and to ensure that we provide you with the correct feedback as well as access to our services, that you require for performance in various tests, thus, to help you get superior quality educational feedback as well as avail our services without any hassle. The information collected enables us to give you convenient access to our services, offerings and products, and may help us tailor your educational experience.

1. Information you Share:

The information that we collect is to provide efficient services to you. You share your details like your name, email address, and other personal information like contact details to use certain features of our Site/ Our Application. We also may ask for this information at other times, such as when you enter contests or other promotions sponsored by us and/or our partners or seek any enquiry or technical support from us etc. If you use a feature that requires payment of a fee, we collect your credit card data or payment account information. When you use one of our paid products, we track the web pages, and information that has been accessed by you, and store it on our servers. This enables us to track items that you have completed, and those that you need to see.

2. Cookies:

Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about your web site activity. Some cookies and other technologies may serve to recall personal information previously indicated by a web user. It is on you to set most browsers to notify if you receive a cookie, or if you may choose to block cookies from your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the web site and some sections of the site would not work.

Tracking technologies may record information such as internet domain and host names; internet protocol (IP) addresses; browser software and operating system types; click stream patterns; and dates and times that our site is accessed through. Our use of cookies and other tracking technologies allows us to improve our web site and your web experience. We may also analyse information that does not contain personal information for trends and statistics.

3. Log information:

When you access our website, the server automatically records information that your browser sends us. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

4. User communications:

When you send email or other communication to us, we may retain those communications in order to process your enquiries, respond to your requests and improve our services.

5. Links:

We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by our website.

6. Alerts:

We may alert you by email/phone calls/message if we update our website in a way that we believe you should know about. These alerts are usually prompted by new features on the websites, or substantial improvements in the products and offers made by us.

7. Public Forums:

When you use certain features on our Site/YouTube Channel/Facebook Page/LinkedIn and Twitter Account like the discussion forums, comments and you post or share your personal information such as comments, messages, files, photos, it will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.

8. Data Security:

If you use a feature requiring payment of a fee, we transmit your credit card data to our bank/our payment application/s for processing. If we encounter a problem with payment, we may review the order information with you and our bank to resolve it. We do not otherwise disclose your credit card information. We do not share your email address or your personal information with third party marketers except the payment collection services. We offer secure pages to collect sensitive information on our order form, such as credit card information. We also use administrative, physical and technical precautions to help protect the confidentiality, security and integrity of personal information stored on our system. We host the site at a commercial-grade data centre that employs extensive security practices. While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved.

Other than the above mentioned sharing of data related to credit card information, we only share personal information with other companies or individuals outside of Our Company in the following limited circumstances:

We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:

a. Satisfy any applicable law, regulation, legal process or is an enforceable governmental request;

b. Enforce applicable terms of use, including investigation of potential violations thereof;

c. Detect, prevent, or otherwise address fraud, security or technical issues; or

d. Protect against imminent harm to the rights, property or safety Our Company, its users or the public as required or permitted by law.

If we become involved in a merger, acquisition, or any form of sale of some or all of our assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy. We may provide information to service providers to help us bring you the services we offer. Specifically, we may use third parties to facilitate our business such as collection of payment, providing Lectures or videos or to host the service at a co- location facility for servers. Where we utilize third parties for the processing of any personal information, we implement reasonable contractual and technical protections limiting the use of that information to our specified purposes.

 Our Company displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria - for example, people aged 18- 24 from a particular geographic area.

 Our Company does not provide any personal information to the advertiser when you interact with or view a targeted advertisement. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the advertisement.

 Our Company advertisers may include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies) and any type of company organization.

Currently, we plan to retain user data while an account is active and for at least three years afterwards. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.

You can access and manage your account information. You can update your usage by accessing further paid services or products, or change details such as email address, and personal information.

Our Company will not contact children under age 13 about special offers or for marketing purposes without a parent's permission.

Permitted Usage

The Course purchased by any Student will and shall be only used by him/her and One Course is limited to One User on One Device only. Any sharing, recording, downloading or reselling of the Video/Course is strictly prohibited and is to be treated as violation of Terms of Usage.We constantly monitor the usage of the course and the links generated for the course. Any non-permitted use will result in immediate revocation of access from the Course/s, i.e. Student will be debarred from the Course/s and not be permitted to view or attend future lectures and/or access to the recorded lecture/s will be revoked as well. Any non-permitted usage or selling of video/s or Course is considered to be theft and violation of Intellectual Property of the Company as per the Law of India and the violator will be persecuted as per the Law.

Online Live Course:

• After the purchase of Online Live Course, Live Classes will be available for the duration of completion of course in one cycle, thereafter, the recorded class of the same live class will be accessible to students for view up to 5 times for a period of 545 days (1.5 years) from the date of purchase. One Cycle means, from the starting of one segment till the time the classes come back to the same segment, for instance, if Student A has purchased Live Course from Ancient Indian History Part 1 and Student B has purchased Live Course from Modern Indian History, then Live Classes of Student A will end after completion World History, i.e., completion of one Cycle Ancient Indian History Part 1 – Ancient Indian History Part 2 - Medieval Indian History – Modern Indian History – World History; and similarly, Live Classes for Student B will end after completion of Medieval Indian History. However, Live Course with recorded classes will be available to both Student A and Student B up to 545 days (1.5 years) from the date of purchase.
• Online Study-materials in the form of .pdf file will be valid and visible for the same course as purchased by the Student. However, a student can download the pdf files or print them as per their convenience. If the same is not downloaded/printed, access to the Online Study Materials will be revoked after the expiry of course and Our Institution will not be responsible for it, nor any extension will be granted for downloading the Study materials.
• Weekly Test will be conducted for all the students of Online Live Batch along with Offline Students, questions will be provided to the students which they can attempt and send the same to institution for evaluation of the questions. Attempted answers are to be sent in .pdf format through the Application/Email/WhatsApp number provided to the students. Answers will only be evaluated during the period of active Course. No answer will be evaluated after the expiry of Course.
• Non-payment of fees or instalments will lead to discontinuation of Course.

Audio-Visual Course:

• Audio-Visual Course will be run offline mode in the Classroom of The Study only. Classes will be played using Hi-tech screen and Speakers for the students to have a comfortable study environment. Recording from the Offline batch will be played in the presence of Course Co-ordinator who will be there to solve queries, if any.
• Admission can be taken in Audio-Visual Course in any segment and they can complete their Course in cycle. One Cycle means, from the starting of one segment till the time the classes come back to the same segment, for instance, if Student A has purchased Audio-Visual Course from Ancient Indian History Part 1 and Student B has purchased Audio-Visual Course from Modern Indian History, then Audio-Visual Course of Student A will end after completion World History, i.e., completion of one Cycle Ancient Indian History Part 1 – Ancient Indian History Part 2 - Medieval Indian History – Modern Indian History – World History; and similarly, Audio-Visual Course for Student B will end after completion of Medieval Indian History.
• Classes will be conducted daily from 2:30 pm from Monday to Friday. Weekly test will be conducted on Saturdays. Weekly Test will be conducted for all the students of Audio-Visual Batch, questions will be provided to the students in the class and they have to attempt the same in the Classroom only. Answers will only be evaluated during the period of active Course. No answer will be evaluated after the expiry of Course.
• Non-payment of fees or instalments will lead to discontinuation of Course.

Online Recorded Course:

• Online recorded course can be purchased in two formats, either the whole course can be purchased in one go or modules can be purchased separately. If a module is purchased separately, each student will be entitled to view each class up to 5 times within the duration of 180 days from the date of purchase of the module course. If the whole course is purchased, either in instalments or one-time payment, each student is entitled to view each class up to 5 times within the duration of 365 days from the date of purchase.
• Online Study-materials in the form of .pdf file will be valid and visible for the same course as purchased by the Student. However, a student can download the pdf files or print them as per their convenience. If the same is not downloaded/printed, access to the Online Study Materials will be revoked after the expiry of course and Our Institution will not be responsible for it, nor any extension will be granted for downloading the Study materials.
• Live Doubt classes with Manikant Singh will be accessible for all students of Online Recorded Course simultaneously for the duration of their Course irrespective of the date of purchase of course occasionally (subject to availability of Sir and other factors). Separate classes for Hindi medium and English Medium will be conducted and a student will only be eligible for attending the class in only one language of the course they have purchased. Notification about the timing will be given a day prior to the students through WhatsApp Chat/group. Timing for Doubt Session is not fixed and is subject to change as per the availability of Manikant Sir.
• Weekly questions will be provided to the students which they can attempt and send the same to institution for evaluation of the questions. Attempted answers are to be sent in .pdf format through the Application/Email/WhatsApp number provided to the student. Answers will only be evaluated during the period of active Course. No answer will be evaluated after the expiry of Course.
• Non-payment of fees or instalments will lead to discontinuation of Course.

Pen Drive Course:

• Pen Drive Course can be purchased in two formats, either the whole course can be purchased in one go or modules can be purchased separately. If a module is purchased separately, each student will be entitled to view each class up to 5 times within the duration of 180 days from the date of purchase of the module course. If the whole course is purchased, each student is entitled to view each class up to 5 times within the duration of 365 days from the date of purchase.
• Soft-copy of Study-materials in the form of .pdf file will be available for the same course as purchased by the Student. However, a student can download the pdf files or print them as per their convenience or can store the same in Pen Drive itself. However, we recommend downloading the same to your local device so that it can stay with the students in case the Pen Drive gets wiped or corrupted. If the same is not downloaded/printed, till the time a Student is eligible for the Course, i.e. within the validity period, a copy of the same will not be provided and Our Institution will not be responsible for it, nor any extension will be granted for downloading the Study materials.
• For Doubt clearance, mobile number of our Class Coordinator will be provided to the students and they can call the batch-coordinator between 11:30 am – 2:30 pm during the validity of their course
• Every week few question/s will be provided to the students which they can attempt and send the same to institution for evaluation of the questions. Attempted answers are to be sent in .pdf format through the Application/Email/WhatsApp number provided to the student. Answers will only be evaluated during the period of active Course. No answer will be evaluated after the expiry of Course.
• In case, if the Pen-drive is corrupted when received by the Students, Our Institution will provide them with a replacement of the same. However, if after activation, if there is any loss of Pen Drive or the Pen Drive gets corrupted, Student can get a replacement of the Pen Drive, however, they will need to pay the charges for Pen Drive as will be informed by Our Institution.

Answer Enrichment course:

Answer writing is the most important component of Civil Services exam preparation. The entire classes of this our Answer Enrichment course are taken by Manikant sir himself. Lectures in this Course is a compilation of questions from all the sections of History Optional Subject i.e. Ancient India, Medieval India, Modern India and World History exclusively selected from the recorded classes of Manikant Sir.

This course is available in both Hindi & English medium. In English medium, there will be a total of 41 lectures and in Hindi medium there will be a total of 42 lectures in this course. Each student will be entitled to view each class up to 5 times within the duration of 180 days from the date of purchase. Non-payment of fees or instalments will lead to discontinuation of Course.

Answer Enrichment Course focuses on the following aspects -

• To acquaint the candidates with the generality of the questions.
• Teach them how to analyse the questions.
• Also, teach them about the specific method of answer writing.
• Lastly, informing them what kind of knowledge is required to write better answers.
• Non-payment of fees or instalments will lead to discontinuation of Course.

UPPCS LIVE COURSE

This course will be conducted under the able guidance of Mr. Manikant Sir by Dr. Sanjan Kumar, a well-known teacher in the field civil services. This course will completely cover the syllabus of History as optional subject for UPPCS Main exam as per the latest pattern of the exam. It will be necessary to keep in mind that Mr. Manikant Sir will also be associated with the entire course and the Course will be conducted as per his pattern and pedagogy of teaching.

The outline of this program will be as follows

• Over 240 hours of regular live classes
• Facility to watch the recorded class five times in addition to the live class
• Regular Tests (Daily, Weekly and Full Length Live Test)
• Collection of 10 years previous years questions for regular practice
• Regular session for doubt clearing
• Mentorship for personal guidance
• Regular digital evaluation of test copy
• Regular digital evaluation of test copy
• Non-payment of fees or instalments will lead to discontinuation of Course.

BPSC LIVE COURSE

This course will be conducted under the able guidance of Mr. Manikant Sir by Dr. Sanjan Kumar, a well-known teacher in the field civil services. This course will completely cover the syllabus of History as optional subject for BPSC Main exam as per the latest pattern of the exam. It will be necessary to keep in mind that Mr. Manikant Sir will also be associated with the entire course and the Course will be conducted as per his pattern and pedagogy of teaching.

The outline of this program will be as follows

• Over 240 hours of regular live classes
• Facility to watch the recorded class five times in addition to the live class
• Regular Tests (Daily, Weekly and Full Length Live Test)
• Collection of 10 years previous years questions for regular practice
• Regular session for doubt clearing
• Mentorship for personal guidance
• Regular digital evaluation of test copy
• Regular digital evaluation of test copy
• Non-payment of fees or instalments will lead to discontinuation of Course.

Correspondence Course:

• On purchase of Correspondence Course/Books/Materials, Students will receive a set of printed books for their study. The books will be sent through Courier after the payment of the same has been received.

 We provide access to personal information about you to our employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.  We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect personal information about you. We seek to ensure compliance with the requirements of the Information Technology Act, 2000 and Rules made there under to ensure the protection and preservation of your privacy.

By accessing our Site/our Application, you agree to this Privacy Policy/Terms and Conditions. This document supersedes any prior communication on this topic and reflects the entire and exclusive Privacy Policy/Terms and Conditions for this site and the Application. This Policy is subject to our Terms of Use, which take precedence over any conflicting Policy provision. We may change our Policy by posting a new version of it on our site.

Our Company reserves the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change or modification. You are requested to visit the Website from time to time to stay upto date with Terms and Conditions/Privacy Policy.

Our Company welcomes your comments regarding this privacy statement at the contact address given at the website. Should there be any concerns about contravention of this Privacy Policy, Our Company will employ all commercially reasonable efforts to address the same.

Fee once paid will not be refunded or adjusted to another Course.

No cancellation requests will be entertained.

We usually ship the product within 2 working days after receiving the order. Please wait for 5-7 days for Courier to reach you.